Presale FAQs
I WANT TO GET FIRST ACCESS TO THE UPCOMING ROGER TAYLOR UK TOUR?
You need to have pre-ordered* the upcoming album 'Violence Insane In A Beautiful World' through the Official Music Store before 23:59pm BST on Saturday, 13th June 2026.
Or
You need to register for access via the form hosted on the Official Music Store before 23:59pm BST on Saturday, 13th June 2026.
The presale will begin at 10am BST on Monday the 15th June 2026 and you will be able to purchase a maximum of eight tickets, for a single show, subject to availability. Ticket purchases subject to T&C’s for the selected show.
WHEN WILL I GET MY PRESALE ACCESS CODE?
If you purchased an album, or registered via the form, you will receive an email in the day of Sunday, 14th June 2026, containing your presale link, and details of the shows.
Presale access does not guarantee you tickets; it guarantees your eligibility to access the ticket presale before general release.
HOW DOES THE LINK WORK?
Each link is only valid for the upcoming Roger Taylor UK Tour linked on the email.
Please keep the email containing your presale link, ready for the presale.
HOW DO I REDEEM MY CODE?
Simply follow the link provided in your email, which will take you to a designated presale page.
I'VE PRE-ORDERED THE ALBUM, BUT I HAVE NOT RECEIVED MY CODE YET, WHY?
Please check both your inbox and junk mail folders carefully to locate this email. Codes will be sent out from midday Sunday the 14th of June. You may receive this code up to 12 hours after this time.
If you have not received this code, please contact the customer support team by following this link: https://help.on-repeat.co.uk/support/tickets
The code, along with all the details will be sent to the email address that you used when making your album purchase.
I'VE ENTERED MY PRE-SALE CODE – BUT IT DOES NOT WORK. WHAT SHOULD I DO?
Presales don’t guarantee you to tickets, but they do give you the chance to book tickets earlier, with fewer people trying to book at the same time. If you are trying to find tickets and the result are "currently not available", that means the presale allocation has sold out.
I’VE PRE-ORDERED THE ALBUM FROM ANOTHER RETAILER, WILL I STILL RECEIVE MY CODE?
In order to qualify for the ticket presale you need to pre-order* directly from the Official Music Store.